Frequently asked questions

Every supplier is checked against their business license, export registration and stated production capability before they can respond to buyer RFQs. Suppliers who complete the full verification review receive a verified badge on their profile and are prioritized in RFQ matching.

Yes. Submitting a Request for Quotation costs nothing and carries no obligation to purchase. You only proceed to a paid order once you've reviewed quotes and chosen a supplier.

Most buyers receive their first supplier quotations within 24–48 business hours, depending on product complexity and the number of matched suppliers in that category.

MOQ varies by product and supplier — some categories start as low as 50–100 units, others (especially custom OEM/ODM work) may require several hundred to a few thousand units. Each supplier states their MOQ directly in their quotation, and it's often negotiable for a first order.

Yes. Most suppliers on the platform can provide a paid sample (sample cost is typically credited against your first bulk order) so you can verify quality, materials and fit before committing to production quantities.

You can request an independent pre-shipment inspection against AQL (Acceptable Quality Limit) sampling standards. The inspection report — including photos and, where applicable, video — is shared with you before the goods leave the factory, so you approve shipment rather than discover issues on arrival.

Payment terms are agreed directly with your supplier and typically follow a staged structure (for example, a deposit before production and the balance before or after shipment), which limits your exposure compared to paying the full amount upfront.

Landed cost is your true total cost to get goods into your warehouse — product price plus packaging, freight, insurance, duties and customs clearance. Quotes on Green Plus Export are built to make these components visible early, so the price you agree to isn't just the ex-factory unit cost with surprise costs added later.

Sea freight (most cost-effective for larger orders, typically 20–45 days door-to-door depending on destination), air freight (faster, typically 5–10 days, better for smaller or time-sensitive shipments), and rail freight (a middle-ground option for buyers in Europe and Central Asia) are all available. Your account manager will recommend the right mix based on order size and timeline.

Our logistics team prepares the export documentation and coordinates with customs brokers on both ends of the shipment. Import duties and taxes in your destination country remain your responsibility and are estimated up front as part of the landed-cost quote wherever possible.

Yes — many suppliers on the platform offer OEM (your design, their production) and ODM (their existing design, your branding) services. State this requirement in your RFQ and we'll match you with suppliers experienced in custom manufacturing for your category.

Depending on the product category and destination market, suppliers can typically provide certifications such as CE, FCC, RoHS, ISO 9001, BSCI and country-specific compliance documents (for example FBR/PSQCA-relevant paperwork for Pakistan). Specify required certifications in your RFQ so only qualified suppliers respond.

No — you can browse categories, supplier profiles and country sourcing guides without an account. An account is created automatically the first time you submit a quote request or RFQ, so your history and documents are saved for future orders.

Yes. Your RFQ details, pricing negotiations and documents are only visible to you, our sourcing team, and the specific suppliers you're actively quoting with — they are not shared publicly or with competing suppliers.